If the item is in stock and ordered before 5.00, it will usually be dispatched the same day.

If the item is not in stock, please refer to to the estimate delivery time provided when the order was placed.

Delivery guidelines for items in stock:

UK: Delivery withing 3 working days. (usually next working day)

Europe: Delivery within 10 working days (usually 5 days)

Rest of World:  Delivery within 15 working days.

Delivery starts from just £1.50 per order. One of the lowest amongst online phone accessory retailers.

Our delivery charge is staggered depending on the value of the order / type of product ordered.

Higher value products are shipped by Royal Mail Special Next Day delivery or by CitiLink.

Delivery charges are non refundable.

Where applicable, a tracking number is provided in the customer control panel - however we do not always provide tracking numbers.

The moment a order is printed , the status changes to processing. Once prepared and ready for dispatch, the status is updated to dispatched and a confirmation email is sent.

To ensure swift dispatch, please try place your order by 4pm. However we will still process internet orders up to 5.00.

Telephone orders placed near the delivery cut off time will be processed and dispatch the next working day- please try to order online.

The average order takes around 2 minutes to be placed over the phone and just under a minute online.

Did you know?
- Existing customers can place orders online in usually under 40 secs.
- New customers can place a order under 60 secs
- Telephone orders usually take just under 2 minutes but can take up to 6 minutes!

If you have received the dispatch confirmation, please track the order using the tracking information from the customer control panel. Otherwise please contact us.

Please note goods sent outside the UK can take longer to arrive.